Welcome to Neco Fire! These Terms and Conditions govern your use of our website and the purchase of our products and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

1. Introduction

Neco Fire (“we,” “us,” or “our”) operates the website [insert website URL] and offers fire safety products and services to customers. These Terms and Conditions apply to all visitors, users, and customers.

2. Acceptance of Terms

By using our website, purchasing our products, or engaging with our services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.

3. Products and Services

  • Product Descriptions: We strive to provide accurate and up-to-date descriptions of our products. However, we do not guarantee that the descriptions, images, or other content on our website are entirely accurate, complete, or error-free.
  • Pricing: All prices listed on our website are in [insert currency] and may be subject to change without notice. Any applicable taxes or shipping costs will be added during checkout.
  • Availability: Product availability is subject to change. We reserve the right to limit the quantity of products available for purchase and to discontinue any product at any time without notice.

4. Orders and Payments

  • Placing Orders: By placing an order with Neco Fire, you agree to provide accurate, complete, and current information. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, incorrect pricing, or product availability issues.
  • Payment: Payment must be made at the time of purchase via the payment methods available on our website. We use secure payment gateways to ensure that your payment information is protected.
  • Order Confirmation: Once you have completed your order, you will receive an email confirming the details of your purchase. This email serves as your receipt and confirmation of your order.

5. Shipping and Delivery

  • Shipping: We offer shipping to [list countries/regions]. Shipping costs and delivery times will be calculated at checkout based on your location and the size of your order.
  • Delivery: We will make every effort to deliver your products within the estimated timeframe. However, delivery times are estimates and are not guaranteed. Delays due to external factors (e.g., customs, weather) are beyond our control.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on returning products and receiving refunds.

7. Warranty and Liability

  • Product Warranty: Some of our products come with a manufacturer’s warranty. The details of each warranty will be provided with the product. Please contact us if you require assistance with a warranty claim.
  • Limitation of Liability: Neco Fire shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability in connection with any claim related to a product or service will not exceed the amount you paid for the product or service.

8. User Conduct

By using our website, you agree to:

  • Not Violate Laws: You will not use our website or services in violation of any applicable laws or regulations.
  • Respect Intellectual Property: You will not copy, reproduce, or distribute any content from our website without our express permission.
  • Provide Accurate Information: You will provide true, accurate, and complete information when placing orders or registering on our website.

9. Intellectual Property

All content on our website, including text, images, logos, graphics, and product descriptions, is the property of Neco Fire or its licensors. You may not use or reproduce any content without our prior written consent.

10. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, and we do not control or endorse the content of these third-party websites. Neco Fire is not responsible for any damages or losses arising from the use of third-party websites.

11. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our website or services after any changes indicates your acceptance of the updated Terms and Conditions.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [insert country/region]. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in Nepal.